FAQ

Design FAQ:

1. What is home staging, and why is it important?
Home staging is the process of preparing a property for sale by showcasing its best features to appeal to potential buyers. With our unparalleled furniture sourcing skills, and years of experience in the NYC real estate market, we help create an editorial, yet welcoming home that will appeal to many potential buyers. We also offer interior design, furniture sourcing, and styling services. 

2. How long does the staging process take?
The timeline depends on each project, but we typically allow 2-3 days for installation of a 2 bedroom home. Reach out to us directly for a projected timeline for your project. 

3. Do I need to move out of my home before staging?
We can stage your home while you still live in it! We offer many packages, including ones where we try to incorporate pieces that are already there. The first step for any project is the consult, where we recommend which personal items and visual clutter to remove from the space. 

4. How much does home staging cost?
 Home staging costs vary based on the size of the home and the scope of the project. We offer custom packages to fit your budget and specific needs.

Reach out to book your free staging & interior styling evaluation today!

Shop FAQ:

1. Where do your items come from?
We source pieces from brands we all know & love that are floor or factory models, photography samples or overstock inventory. We also source secondhand and vintage items (and we hope you’ll love them too)! 

2. Where do you deliver?
We deliver within 100 miles of NYC. Delivery costs are calculated based on distance and difficulty of moving certain items. We will sometimes offer promotional free delivery. We can also provide a Certificate of Insurance (COI) if your building requires one. Please email us the COI details using our contact form. 

3. Will my item fit?
 Moving bulky items in tiny NYC spaces is super tricky, and our expert delivery teams are here to help navigate. It’s important to measure all spaces that your item will be passing through (think: doorways, hallways, stairwells, and elevators). If you’re not sure, ask us! We’re more than happy to help you determine which spaces & angles need to be measured :)

4. How do I know what items are in stock?
 Available pieces are also updated daily to our “Available” Instagram stories highlight. We drop new inventory all the time, so keep up with us on Stories to see the gorgeous pieces we get in.

5. What's your return policy?
All items are sold "as-is". All sales are final and non-refundable. Delivery fees are non-refundable. It is the buyer’s responsibility to ensure all items can fit through doorways, stairwells, hallways, and elevators. We encourage you to contact us with measurements for assistance before purchasing. We are not responsible if items do not fit into the space to which they will be delivered. Please refer to our Terms & Conditions.